Support

We are here to help.

Contact us

Email hello@freeweight.app and we will get back to you, usually within a couple of days. Tell us your device and what happened, and a screenshot if you have one.

How does scanning work?

Point your camera at a household item and FreeWeight identifies it, estimates its weight, and turns it into the gym gear it can stand in for. You can correct any weight, and your edits make future estimates sharper.

How do I delete my data?

Open Profile, then tap "Delete my data and start over." That clears your information from the device. See our Privacy Policy for more.

How do I manage or cancel a subscription?

Subscriptions are handled by your app store. Manage or cancel anytime in your app store account settings on your device.

Is it safe?

FreeWeight gives exercise ideas, not medical advice, and it is for adults 18 and up. Check that any item or surface you use is sturdy and rated for the load, start lighter than you think, and stop if anything hurts. See our Terms.

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